Return PolicyUpdated 13 days ago

The Noli Shop will gladly accept merchandise for exchange, store credit, or refund within 30 days of order fulfillment. All merchandise returned must have original tags attached, be unused in sellable condition and accompanied by proof of purchase. 

To start a return, please visit our return portal.

Sale items that are marked as FINAL SALE cannot be returned or exchanged. 
 

Refund process

Upon receiving the returned item, we will inspect it to ensure it meets our return policy criteria. Once the return is approved, you will receive an email with full details of your reimbursement. 

Policy Abuse Clause

The Noli Shop reserves the right to deny purchases and refunds at our discretion in cases of repeated return abuse or patterns that result in significant operational costs. We may, at any time, refuse to process returns or restrict future purchases for individuals whose actions fall outside the intended use of our return policy.

Macy's and Nordstrom Orders:

Returns for items purchased through Nordstrom or Macy's must be arranged directly with the retailer in accordance with their policies. The Noli Shop is not able to process returns from third-party retailers or marketplaces.