See all information about international orders and returns.
Select the country where you will be shipping your order from the pop up when entering the site. This will change the currency on the website. Once you are in checkout, you will see local payment methods and calculations for any appropriate shipping,
To start a return for an international order, you will need the Order Confirmation # & Email Address from your packing slip or your Order Confirmation Email. Please submit your request via Swap at https://returnsportal.shop/the-noli-shop to receive a
You have 30 days from the day your order is made to request a return here. All returned packages will incur a $25 shipping fee. Please ship your return from the same country to which it was delivered. Returns requested after this window cannot be pro
All sizes listed on the website are US sizes. All tags on the inside of the garments are listed in US sizes. Our size guide serves as a general guideline for helping you find your size in The Noli Shop. We are happy to provide more detailed measureme
We display and collect payments in the local currency once you select your shipping country from the dropdown menu featured on the homepage and in the footer. You will be charged in the currency that is presented at checkout. The Noli Shop is not res
Final sale items, marked on the product page, may not be returned or exchanged. No exceptions. All third party brand purchases and items featured in the sale collection are final sale.
We currently ship to all of the countries listed in our country selector drop down menu. The country selector drop down menu is featured on the homepage's footer menu. If you have a question regarding which countries we ship to, please contact noli@t
At this time, we are unable ship to international PO boxes. If you entered an international PO box as your delivery address, Client Care will reach out to request an alternative address, which may delay your delivery.
International returns will incur a $25 USD shipping fee that will be deducted from your refund.
Orders are refunded within 10 business days of delivery at our warehouse. You will receive an automated email when your return has reached our warehouse, and another email when the refund has been credited back. Please allow your bank 3-10 business d
We do not offer exchanges. If you wish to try a different item or size, simply return your eligible original item(s) and place a new order. You will receive a refund for the return within 10 business days of arrival at our warehouse.
Duties and taxes are calculated based on the items ordered, where they were manufactured, your shipment destination, and the value of your purchase. They are added to your order total in the shopping cart. If you have any other questions around dutie
In some cases you will see “Fees” listed along with duties and taxes when selecting to prepay at checkout. Additional fees, when applicable, may include customs clearance fees, dangerous goods fee, remote area surcharge, high value goods clearance, a