Learn about our shipping times, processing and more.
All orders will ship within 10 business days from our warehouse in sunny Miami, FL. You will receive an email with tracking information once your order ships. Our warehouse operating hours are Monday - Friday, 8am - 3pm EST. If you choose express shi
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter your order number or t
We do our best to ship your order in full. However, in the rare case that an item is unavailable, we will notify you via email and refund you for any missing items. If you believe there was a discrepancy with your order, please reach out to us at nol
Pre-orders will be charged upon submission to secure the availability of your selected items. The estimated ship date will be noted on both the product page and in your cart at checkout; however, this date is subject to change. If any delays occur, w
Currently, we do not offer order cancellations or changes unless a style is marked as pre-order. Our warehouse starts fulfilling orders once they are placed. Please visit our Returns Center and enjoy an easy returns process since we cannot modify ord
If your order has not been received, please provide your order number so we can investigate further. Delays can occur due to high demand or back-ordered items. Once the issue is resolved, your order will be either shipped promptly or canceled if you
We offer free UPS Ground shipping on all U.S. Orders. Shipping costs for International orders are managed by Swap.More information can be found here in our International page.