Learn about domestic returns, exchanges and refunds.
The Noli Shop will gladly accept full-price merchandise for exchange, store credit, or refund within 30 days of order fulfillment. All merchandise returned must have original tags attached, be unused in sellable condition and accompanied by proof of
To start an exchange, please visit our return portal.
To start a return for store credit, please visit our return portal. Once your return is marked as in-transit by the courier, store credit will be available instantly to use on any purchase sitewide. Store credit never expires and can be used towards
To start a return for refund, please visit our return portal. For returns, please allow 10 business days for our warehouse team to process and approve the return once it is received. Once your merchandise is approved, you will receive a refund to you
We offer you the option to unlock free return shipping later for eligible items in your order by paying a small returns fee at the time of purchase. If you choose to pay this fee during purchase, there is no additional charge for shipping your item(s
We do our best to ship your order in full. However, in the rare case that an item is unavailable, we will notify you via email and refund you for any missing items. If you believe there was a discrepancy with your order, please reach out to us at nol
If your return is rejected, we will reach out to you directly to let you know and offer to either donate the garments on your behalf or to ship your package back at your expense. Returns are rejected for being worn, missing tags, fabric damage, etc.