Domestic Returns
Learn about domestic returns, exchanges and refunds.
Return Policy
The Noli Shop will gladly accept full-price merchandise for exchange, store credit, or refund within 30 days of order fulfillment. All merchandise returned must have original tags attached, be unused in sellable condition and accompanied by proof of
Instant Exchanges
To start an exchange, please visit our return portal. For your convenience, we have an instant exchange policy in place. Once you select your desired exchange item, a hold for the amount of the new item will be placed on your credit card and the new
Returns for Store Credit
To start a return for store credit, please visit our return portal. Once your return is delivered to our warehouse, please allow 3-5 business days for your store credit to be processed. Store credit never expires and can be used towards any purchase.
Returns for Refund
To start a return for refund, please visit our return portal. For returns, please allow 10 business days for our warehouse team to process and approve the return once it is received. Once your merchandise is approved, you will receive a refund to you
What do I do if my order is missing an item?
We do our best to ship your order in full. However, in the rare case that an item is unavailable, we will notify you via email and refund you for any missing items. If you believe there was a discrepancy with your order, please reach out to us at nol
What happens if my return is not accepted?
If your return is rejected, we will reach out to you directly to let you know and offer to either donate the garments on your behalf or to ship your package back at your expense. Returns are rejected for being worn, missing tags, fabric damage, etc.
Can I return items bought with a Black Friday or Cyber Monday or Holiday promotion?
Yes! Our promotional, limited-time sales do not affect our return policy. If a full-price item is purchased with 30% off, it is still eligible for return for refund or exchange. If a markdown item is purchased with an additional promotion, it is elig